Privacy Policy
How Porthos & Co Ltd, trading as Mozzle, collects, uses and protects your data.
Porthos & Co Ltd·Company no. 12236133
This privacy policy is between you, the User of this Website, and Porthos & Co Ltd trading as Mozzle, the owner and provider of this Website. We take the privacy of your information very seriously. This policy applies to our use of any and all Data collected by us or provided by you in relation to your use of our Website. Please read it carefully.
We act as a data controller for the personal information we collect and process. If you have any questions about this policy or how we handle your personal data, please contact us at hello@mozzle.co.
- Data
- All information that you submit to us via the Website, including, where applicable, the definitions provided in the Data Protection Laws.
- Cookies
- Small text files placed on your computer by this Website when you visit certain parts or use certain features. Details are set out in the Cookies section below.
- Data Protection Laws
- Any applicable law relating to the processing of personal Data, including the Data Protection Directive (96/46/EC) or the GDPR, and any national implementing laws, for as long as the GDPR is effective in the UK.
- GDPR
- The General Data Protection Regulation (EU) 2016/679.
- We, us, our
- Porthos & Co Ltd trading as Mozzle, a company incorporated in England and Wales with registered number 12236133.
- UK & EU Cookie Law
- The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2011.
- User, you, your
- Any third party that accesses the Website and is not employed by us or engaged to provide services to us.
- Website
- The website you are currently using, https://www.mozzle.co, and any sub-domains unless expressly excluded.
Interpretation
- —the singular includes the plural and vice versa;
- —references to clauses, schedules or appendices are to those of this privacy policy;
- —a reference to a person includes firms, companies, government entities, trusts and partnerships;
- —"including" is understood to mean "including without limitation";
- —reference to any statutory provision includes any modification or amendment of it;
- —the headings and sub-headings do not form part of this privacy policy.
This privacy policy applies only to our actions on the Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, we, Porthos & Co Ltd trading as Mozzle, are the "data controller". This means we determine the purposes for which, and the manner in which, your Data is processed.
We may collect and process the following information about you:
- —Name, date of birth, and contact information such as email addresses and telephone numbers
- —Job title, profession, and company information
- —Demographic information such as postcode, preferences, and interests
- —Financial information — earnings, bank transactions, assets, liabilities, investments, credit status, insurance and protection needs, health history, financial history, financial aims and plans
- —Information you provide when you report a problem with our site or services
- —Records of correspondence if you contact us
- —Technical information including IP address, browser type and version (automatically collected)
- —Operating system and platform (automatically collected)
- —Details of your visits including traffic data, location data and other communication data
- —A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)
- —Data is given to us by you — when you contact us through the Website, by telephone, post or e-mail; when you register or set up an account; when you complete surveys; when you elect to receive marketing; or when you use our services.
- —Data is collected automatically — when you access the Website via cookies, when you communicate with us via telephone (calls may be recorded), and when you send us messages.
Purposes of Call and Message Recording
We may record, transcribe and process calls and messages to:
- —Help monitor and maintain the fairness and quality of the service we provide
- —Reduce your need to submit data via forms or to answer unnecessary questions
- —Construct and maintain an up-to-date and accurate client record
- —Clarify the content of conversations in the event of a concern or complaint
- —Process, analyse and combine with other sources of data to provide more accurate and timely advice
We use your information in the following ways:
- —To provide and improve our services
- —To communicate with you about our services
- —To administer and protect our business and website
- —To understand how you use our website and services
- —To monitor trends so we can improve the website and services
- —To personalise your experience
- —To comply with legal obligations
We process your personal data on the following legal bases:
- —Where necessary for the performance of a contract with you
- —Where necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests
- —Where we have your consent
- —Where necessary to comply with a legal obligation
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal requirements.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
We will use technical and organisational measures to safeguard your Data, for example:
- —Access to your account is controlled by a unique username and password. Access to financially sensitive data is secured further with strong or two-factor authentication, and the same standards apply to administrative access.
- —We store your Data on secure database servers using separate, protected encrypted connections, and store that data in encrypted files.
- —Payment details are encrypted using SSL technology (you will typically see a lock icon in your browser).
- —We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator where legally required.
- —If you suspect any misuse, loss or unauthorised access to your Data, please contact us immediately at hello@mozzle.co.
For detailed information from Get Safe Online on protecting your information and devices against fraud, identity theft, viruses and other online problems, visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We may, from time to time, expand or reduce our business, and this may involve the sale and/or transfer of control of all or part of it. Data provided by Users will, where relevant to any part of our business so transferred, be transferred along with that part, and the new owner or controlling party will be permitted to use the Data for the purposes for which it was originally supplied.
We may also disclose Data to a prospective purchaser of our business or any part of it. In all such instances, we will take steps with the aim of ensuring your privacy is protected.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- —Request access to your personal data (a "data subject access request")
- —Request correction of your personal data
- —Request erasure of your personal data
- —Object to processing of your personal data
- —Request restriction of processing your personal data
- —Request transfer of your personal data
- —Withdraw consent at any time where we are relying on consent
You can exercise any of these rights by contacting us at hello@mozzle.co. You will not have to pay a fee, although we may charge a reasonable fee or refuse to comply if your request is clearly unfounded, repetitive or excessive.
We may send you marketing emails to keep you informed about our products, services and industry updates. You have the following options:
- —Unsubscribe from emails — click the unsubscribe link at the bottom of any marketing email, or email hello@mozzle.co and we will promptly remove you from all marketing correspondence.
- —Manage your preferences — contact us to update your communication preferences or opt out of specific types of communications.
Once you have unsubscribed, we will update our records as soon as reasonably practical and will not send further marketing communications. We may still contact you for administrative or operational purposes, such as confirming transactions or responding to your direct inquiries.
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision (or part) of this privacy policy is invalid, illegal or unenforceable, that provision will, to the extent required, be deemed deleted, and the validity of the other provisions will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
We reserve the right to change this privacy policy as we deem necessary from time to time or as required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms on your first use of the Website following the alterations.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
If you have any questions about this privacy policy or our privacy practices, please contact us at:
- —Email — hello@mozzle.co
- —Address — London, UK
- —Phone — +44 20 3037 8536